Frequently Asked Questions
Yes,
COD is available for orders below INR 1500 on all serviceable pin codes.
Click here to raise a return/exchange request for your
order.
- Submit the required details as prompted.
- Follow the instructions and select the item(s) you would
want to Return/Exchange.
Please note that the Return/Exchange request needs to be
raised within 7 days of the delivery date. Reverse pickup will be done in 2-3
working days by our courier partner. Once we receive the product, we would get
in touch with you to confirm your request.
In addition, all returned products must be unused or
unwashed or undamaged and must be returned with the original packing and tags
when we receive them. Items without tags will not be accepted.
Returns are free. For excessive returns, we may charge upto
INR100 per item as return handling fees at the time of refund.
The order usually takes 2-5 working days to reach all the
metros and tier I cities, however for some pin codes it might take a little
more time. In case of delay please get in touch with us on:
Instagram: @hanger_loop
WhatsApp: +91 8425803001
You will get a confirmation of the placed order on your
registered email ID and phone number. Besides, we will further notify you once
it is dispatched from our warehouse.
In case the order does not get delivered within 7-10 working
days, you can write to us at:
Instagram: @hanger_loop
WhatsApp: +91 8425803001
We will do our best to get it delivered at the earliest.
We charge a shipping fee of INR 100/- on all COD orders.
At the moment, we do not deliver items outside India.
However, you can make a purchase from anywhere in the world as long as the
shipping address is within India.